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Terms and Conditions

Welcome to Rezure Health. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By using our website and making a purchase, you agree to abide by these Terms and Conditions in full.

General

  1. Agreement: By accessing and using our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website.
  2. Modification: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms and Conditions.

Orders and Payment

  1. Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time for any reason.
  2. Pricing: All prices are listed in GBP and are inclusive of VAT. We reserve the right to change prices at any time without prior notice.
  3. Payment: Payment must be made at the time of purchase. We accept payment via credit card, debit card, or other electronic payment methods through our secure payment processor, Stripe.

Shipping and Delivery

  1. Shipping: We offer shipping to locations within the United Kingdom. Shipping costs and delivery times will be specified at the time of purchase. We currently offer free shipping on orders over £20.
  2. Delivery: We aim to dispatch orders within 1-2 business days. Delivery times are estimates and may vary. We are not responsible for delays caused by external factors.

Returns and Refunds

  1. Returns: If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange. Items must be unused and in their original packaging.
  2. Refunds: Refunds will be processed within 14 days of receiving the returned item. Refunds will be issued to the original payment method.
  3. Return Shipping: You are responsible for the cost of return shipping, except in cases where the item was damaged or incorrect upon delivery.

Product Information

  1. Accuracy: We strive to ensure that the information on our website is accurate and up to date. However, we do not warrant that product descriptions, prices, or other content is error-free.
  2. Suitability: It is your responsibility to ensure that the products you purchase are suitable for your intended use. Please read all product information and instructions carefully.

Limitation of Liability

  1. General: To the fullest extent permitted by law, Rezure Health shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products.
  2. Product Liability: Our liability for any defective product is limited to the purchase price of the product. This does not affect your statutory rights.

Intellectual Property

  1. Ownership: All content on our website, including text, graphics, logos, and images, is the property of Rezure Health or its content suppliers and is protected by intellectual property laws.
  2. Use: You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written permission.

Governing Law and Jurisdiction

  1. Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
  2. Jurisdiction: Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, please contact us via:

Telephone: 0161 528 3040

Email: [email protected]

Post: Rezure Health, C/O HeadToHelp, Serendipity Labs, Exchange Quay, Salford Quays, M5 3EP

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.