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Frequently Asked Questions
More about our range
Our Products
How accurate are your rapid health and drug tests?
Are your tests safe to use and reliable?
How long does it take to get results from the tests?
Can these tests replace professional medical advice?
Do I need any special equipment to use these tests?
How do I interpret the results of my test?
Are your tests reusable, or do I need a new one each time?
Can the tests be affected by medications or dietary supplements?
How do I dispose of used tests safely?
More about large orders
Bulk Ordering
Do you offer bulk or recurring purchasing options for clinics or businesses?
Can bulk orders be shipped internationally?
More about shopping with us
Using our store
What payment methods do you accept for online purchases?
Is there a minimum order quantity for orders?
More about fulfilment
Shipping and Returns
How much does shipping cost?
Is it possible to track my order after it has been shipped?
How long will it take to receive my order?
What should I do if I receive a damaged or incorrect item?
What is your return policy?
More about how we help
Privacy and Support
Are my test results confidential?
How secure is my personal and payment information on your website?
Is there a way to speak directly with a health professional about my results?
